"Shipping Soon" notification emails have the highest open rates

ARPU uses them to reduce churn, and to sell more products to your most valued customers.

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  • Designed for ReCharge Payments
  • Free 14-Day Trial, Cancel Anytime
  • Easy Installation & Setup (30 minutes)

Our Clients

Join the ReCharge merchants using pre-shipping emails to generate more than $100,000 in additional revenue through ARPU.

Gain Trust with "Shipping Soon Emails"

No one likes unexpected charges.

ARPU sends a pre-shipping email reminder 3 days before your subscriber's next billing cycle.

This builds trust, brand loyalty, and positive word of mouth.

Increase Order Values With Two-Click Upsells

Increase your recurring average order values by offering two-click upsells.

This allows your customers to add complementary products to the order that is about to renew with just two clicks, without needing to re-enter payment info or logging into the customer portal.

Increase retention by solving the "I have too much" cancellation reason

One of the most common reason subscribers cancel is because they have too much product. They still love your products, they just need a break.

With our two-click delay, we make it easy for your subscribers to skip their order without having to log-in to the customer portal. This provides a positive customer experience and increases retention. You choose how long they can delay an order for.

Increase Your Monthly Recurring Revenue Instantly

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"ARPU is a priceless tool that improves customer experience and sales by promotion products that our subscribers actually want."

Justin Mares
(CEO of Kettle & Fire, Co-Founder of Perfect Keto)

Integration is Fast and Easy
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Your Pricing

$0.05 / Active Subscriber
Minimum of $40 / month
(Custom pricing for stores over 10,000 active subscribers)
  • Unlimited email sends
  • Two-Click upsell feature
  • Two-Click delay feature
  • Analytics including open, click, purchase, and skip rates
  • FREE "Done for You" professional setup
  • FREE branded email customization
  • FREE 14-day free trial

Frequently Asked Questions

What is a "shipping soon notification" email?

It may also be called an “upcoming order notification” or “pre-shipping notification” emails. These are emails that are sent to your active subscribers usually 3-7 days prior to their subscription renewing. It’s to remind your subscribers before their credit card gets billed and is considered best practice to provide a positive customer experience to avoid unexpected credit card charges.

Why are "shipping soon notification" emails considered prime marketing real estate?

These type of emails have the highest open rates and are sent to your most valuable customers who are likely to enjoy other products you may have. So it’s a free and recurring communication channel to cross-sell your other products and increase the average revenues of your subscription users.

What’s the difference between Recharge Payment’s Upcoming Charge Email and ARPUs?

ARPU specializes in upcoming order notification emails, whereas Recharge Payments specializes in the backend technology to enable recurring subscription purchases with Shopify. ARPU allows your customers to ‘add items’ to their next order, designed to reduce churn, and provides analytics. ARPU is a 3rd-party app designed specifically for Recharge Payment customers.

Will the "add-on" products from the emails be a subscription product?

Not yet, the products your customers “add” from the upcoming order notification emails are one-time orders. Think of them as “samplers” for your subscribers to try out, and if they like it, they can add it to their future recurring orders. However, we’ll be adding in the functionality for you to choose if you want the products to be an “one-time” add-on, or a “recurring” add-on.

Will my customers get 2 emails, one from Recharge Payments and one from ARPU?

No, as long as you disable the ‘Upcoming Charge’ notification in Recharge Payment’s settings (Recharge App → Notifications → Upcoming Charge).

Can I try an app before I buy it?

Yes, ARPU includes a 14-day free trial and can be installed through the Recharge Payments 3rd-party apps page. Give it a try and make sure it’s the app you need before you ever pay a penny for it.